GameChangers 2026
Dec 15 - 18 | Navy Pier | Chicago, IL
Agenda
Across keynotes, panels, and live demos, you’ll explore how brands are using conversational tech to drive action, boost retention, and personalize experiences at scale.
08:30 AM – Registration & Networking Breakfast
Casual arrivals, coffee, and introductions.
09:30 AM – Opening Remarks
Welcome message and overview of the day.
10:00 AM – Keynote Session
Exploring the Future of Innovation & Technology.
11:00 AM – Break
11:15 AM – Panel Discussion
Cross-industry perspectives on emerging trends.
12:15 PM – Lunch Break
01:30 PM – Breakout Sessions
Track A: Tech & Transformation
Track B: Human-Centered Innovation
Track C: Strategy & Scalability
03:00 PM – Coffee & Networking Break
03:30 PM – Fireside Chat
A candid conversation with a thought leader.
04:15 PM – Innovation Showcase
Brief demos and spotlights on new ideas or tools.
05:00 PM – Closing Reflections & Takeaways
Summary of key insights and next steps.
05:30 PM – Evening Mixer / Reception
Casual networking with drinks and light bites.
08:30 AM – Arrival & Networking Breakfast
Light refreshments and informal discussions.
09:00 AM – Morning Briefing
Overview of the day and quick highlights from Day 1.
09:30 AM – Expert Panel
Leaders discuss the evolving innovation landscape.
10:30 AM – Break
10:45 AM – Deep Dive Sessions
Concurrent sessions exploring specific domains:
Emerging Technologies
Data & Intelligence
Future of Work
12:15 PM – Lunch Break
01:30 PM – Thought Leadership Talk
A strategic perspective from industry or research.
02:00 PM – Leadership Roundtable (Invite-Only or Open)
Focused discussion on vision, culture, and scaling innovation.
02:45 PM – Coffee Break & Informal Networking
03:15 PM – Innovation in Practice
Real-world examples and lessons learned from pilots or implementations.
04:00 PM – Interactive Q&A / Ask-Me-Anything
Open floor with key speakers or panelists.
04:45 PM – Day 2 Wrap-Up
Facilitated reflection and preview of Day 3.
05:00 PM – Evening Social / Optional Activities
Dinner, networking event, or casual meetup.
08:30 AM – Morning Coffee & Conversations
Informal networking and light breakfast.
09:00 AM – Welcome Back & Day 2 Kickoff
Recap of Day 1 and a look ahead.
09:30 AM – Spotlight Talk
New thinking on innovation in action.
10:00 AM – Interactive Workshop
Hands-on session exploring real-world applications.
11:30 AM – Break
11:45 AM – Case Studies & Success Stories
Short presentations from teams or partners.
12:30 PM – Lunch Break
01:30 PM – Roundtable Discussions
Small group dialogues on key themes.
02:30 PM – Open Innovation Lab
Collaborative space for idea exchange, demos, or prototyping.
03:30 PM – Break
04:00 PM – Closing Keynote
Inspiration and vision for what’s next.
04:45 PM – Final Remarks & Farewell
Thank you, takeaways, and follow-up details.
05:00 PM – Optional Networking / Departure
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FAQs
Can I attend virtually?
No, GameChangers is in person only. Attendees will have access to recorded materials post-event.
What sustainability efforts are in place for the event?
Yes, we are committed to reducing the environmental impact of our event. Our sustainability efforts include:
Minimizing single-use plastics
Offering digital materials instead of printed programs
Providing recycling and composting stations on-site
Partnering with local vendors and sustainable suppliers
We continue to explore new ways to make the event more environmentally responsible each year.
Is the event accessible for individuals with disabilities?
Yes, the event is accessible to individuals with disabilities. This includes wheelchair access, accessible restrooms, ASL interpretation, and quiet rooms. If you have any questions or concerns, please reach out to support in advance.
What is your diversity and inclusion policy?
We believe that diversity in race, gender, age, ability, sexual orientation, socioeconomic background, and perspective strengthens our community. Discrimination or harassment of any kind will not be tolerated.
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Why Attend
Experience live demos and product launches
Deepen your skills and knowledge with interactive sessions led by experts covering topics like enhancing customer support, l A.I., product development, and more.
Gain insights from thought leaders
Hear from top minds in customer support, innovation, and A.I. as they share real-world strategies, breakthrough research, and future trends shaping the industry.
Check out the GameChanger Podcast!
Where we dive into the ideas, breakthroughs, and people shaping the future of tech and engaging communities. Each episode features candid conversations with innovators, engineers, founders, and thought leaders at the forefront of digital transformation.